Effective Date: December 31, 2025

Last Updated: December 31, 2025

1. Introduction

Mile High Compounds ("we," "our," or "us"), located at 490 Aspen Grove Dr., Clifton, CO 81520, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data in compliance with the General Data Protection Regulation (GDPR) and applicable U.S. privacy laws.

By using our website (milehighcompounds.is) and purchasing our research-grade peptides and compounds, you acknowledge the processing of your data as described herein.

2. The Data Controller

The data controller responsible for your personal data is:

Mile High Compounds

Address: 490 Aspen Grove Dr., Clifton, CO 81520, USA

Email: support@milehighcompounds.is

Data Protection Officer: Max (Owner)

3. Personal Data We Collect

We collect data through your direct interactions with our site and automatically through technical means:

Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, shipping address, email address, and telephone number.
Transaction Data: Details about payments and products purchased from us.
Technical Data: IP address, login data, browser type and version, time zone setting, and operating system.
Profile Data: Your interests, preferences, and feedback provided via customer support or TikTok interactions.
Special Categories (Health Data): While we sell products for Research Use Only, users may voluntarily provide health-related information in support inquiries. We process this only with your explicit consent.

4. How and Why We Use Your Data

To remain fully GDPR-compliant, it is important to clearly outline the "lawful basis" for every way we handle your information. Below is a breakdown of how and why we use your data at Mile High Compounds.

Our Data Processing Framework

Order Fulfillment To get your research materials from our lab to your door, we process your Identity, Contact, and Transaction data. Our lawful basis for this is the Performance of a Contract, as we cannot fulfill your order without this information.
Account Management When you create a profile on our site, we use your Identity, Contact, and Profile data to maintain your account. This is also processed under the Performance of a Contract to provide you with a personalized user experience.
Customer Support If you reach out to "Max" or our support team, we use your Identity, Contact, and Transaction data. This falls under Legitimate Interests, as it allows us to effectively respond to your inquiries and improve our service.
Marketing and Newsletters To keep you updated on the latest peptide trends and community news, we use your Identity and Contact data. We only do this based on your Explicit Consent, which you can provide or withdraw at any time via our opt-in/opt-out settings.
Fraud Prevention To protect our community and our business, we monitor Identity and Technical data. This is done to satisfy our Legal Obligations and our Legitimate Interest in maintaining a secure marketplace.
Website Optimization To ensure our site runs smoothly at peak performance, we analyze Technical and Usage data. This is based on our Legitimate Interests to constantly improve our website's functionality and your browsing experience.

5. Research Use Only (RUO) Disclaimer

Data processing related to our product catalog is strictly for the purpose of facilitating laboratory research. We do not collect data for the purpose of clinical or medical diagnosis. Users are reminded that our products are not for human consumption, and any data provided indicating such use may result in account termination to ensure regulatory compliance.

6. Sharing Your Data

We do not sell or rent your personal data. We share data only with the following trusted third parties:

Service Providers: Payment processors, email marketing platforms (e.g., Klaviyo), and cloud hosting services.
Logistics Partners: Shipping carriers (e.g., USPS, UPS) to deliver your research materials.
Analytical Partners: Google Analytics for website performance tracking.
Legal Authorities: When required by law to comply with a subpoena or similar legal process.

7. International Data Transfers

As a U.S.-based company, your data will be transferred to and processed in the United States. For users in the EU/EEA, we ensure a similar degree of protection by implementing Standard Contractual Clauses (SCCs) approved by the European Commission to safeguard your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 7 years for tax purposes in the U.S.).

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Ask us to correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request that we delete your data under certain conditions.
Right to Object: Object to our processing of your data for direct marketing.
Right to Data Portability: Request the transfer of your data to another organization.
Right to Withdraw Consent: Where we rely on consent (e.g., marketing), you can withdraw it at any time.

To exercise these rights, please contact us at .info.milehighcompounds@gmail.com

10. Cookies and Tracking

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some cookies, but this may affect the functionality of the site. For detailed information, please refer to our Cookie Policy.

11. Security Measures

We have put in place appropriate security measures, including encryption and secure server protocols, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact:

Email: info.milehighcompounds@gmail.com

Mailing Address: 490 Aspen Grove Dr., Clifton, CO 81520, USA

Privacy Policy for Mile High Compounds